Simple process, but you can only use one blip for your template.
1. Create the template in a new wave.
2. Select the participants in the template.
3. Put in the necessary tags (more on tags later, but they are critical to project and case management).
4. Save it in a Template folder.
5. Select the dropdown menu in the upper right corner of the blip -- Copy Message to a New Wave
6. The template is copied into a new wave, ready for use.
As I've been using Google Wave in my office it has become clear that the most effective method for case management has been to set up a separate wave for each case. I'll discuss that more in later posts.